Air India passengers have documented their experiences in the airline’s first class cabins, exposing the filthy conditions they encountered. Footage shows dirt and torn furniture around his seat. (Credit: Anip Patel / @mondayswithmohan, via TMX)
A traveler recently reported to Air India earlier this month after reportedly finding a cockroach in his in-flight meal.
Sujesha Savan, who flew from Delhi to New York on September 17, wrote about her unpleasant experience at X earlier this week.
“I found a cockroach in the omelette served on my @airindia flight from Delhi to New York,” the mother wrote in a post on Friday. “When I found this, my 2-year-old ate more than half of it.”
“As a result, I suffered from food poisoning,” she added. In his post, Savant shared a photo of what appears to be a dead cockroach lying inside an omelet.
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Air India customers reported finding cockroaches in their in-flight meals. (license/image)
Her mother, who works as a journalist in India, also shared a video she filmed on the plane discussing the filth she encountered on the plane.
A passenger said, “The pouch on this seat was also dirty and there was a bottle of waste liquid on it, so when I warned the staff, they told me it was a mistake.”
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“But how many times are you wrong?” Savant added.
Air India’s Airbus A350-900 at London Heathrow Airport LHR, UK. (Nicolas Economou/NurPhoto via Getty Images / Getty Images)
An Air India spokesperson confirmed to FOX Business that they were aware of the incident. The employee said the company “works with reputable caterers that supply the world’s major airlines, and we implement strict SOPs (standard operating procedures) and multiple checks to ensure that the meals served to our customers are We ensure quality,” he added.
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“We are concerned about our customers’ experience in this matter and have consulted with our catering service provider to investigate further,” the spokesperson added. “We will take the necessary measures to prevent this type of situation from happening again in the future.”
The social media post comes as Air India faces increased scrutiny over the dirty conditions of its aircraft. Last week, a passenger named Anip Patel chronicled his experience flying first class from Chicago to Delhi, calling it “the worst first class cabin I’ve ever been in.”
An Air India customer recorded a disappointing experience on a first class flight last week. (Anip Patel / @mondayswithmohan, via TMX / Fox News)
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Patel’s video, which has racked up millions of views on TikTok, shows a first-class cabin filled with hair, torn furniture and grime-covered crevices. The passenger also said his headphones were tangled and had mold.
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“The entertainment system didn’t work for 15 hours,” said the Chicago resident. “Everything was broken. They literally taped the walls and taped them up.
“It was a nightmare. We got robbed on this plane.”
