If you’ve used the Cash App digital payment app to send money to family, friends or businesses in the past six years, you may be eligible to file a claim as part of a proposed $15 million settlement in a lawsuit that alleges Cash App and its parent company Block failed to take reasonable steps to prevent unauthorized access to user accounts.
In the lawsuit, the plaintiffs allege that Block and Cash App were negligent when a former Cash App Investing employee accessed account data without authorization in 2022, and when an unauthorized user accessed certain Cash App accounts using reused phone numbers linked to the accounts in 2023.
If you’ve used Cash App in the last six years and your personal information or accounts have been accessed without your consent or unauthorized transfers of funds have occurred, you may be able to claim up to $2,500. Here’s what you need to know about the settlement: Learn moreThese upcoming Android features will help keep your phone safe.
Who can file a claim under the Cash App Settlement?
According to the settlement site, you are eligible to file a claim if you meet any of the following criteria between Aug. 23, 2018 and Aug. 20, 2024:
You are a current or former customer of Cash App or Cash App Investing and you have allegedly allegedly breached any of the following: your personal information, your Cash App account, or your Cash App Investing account was accessed or obtained without your permission; any withdrawal or transfer of funds to or from your account was unauthorized or fraudulent; or there was a defect in resolving an error in your Cash App account or linked financial account.
How much money can I receive in Cash App payments?
If you qualify for the $15 million settlement, you can claim up to $2,500 in out-of-pocket losses and up to three hours of lost work time at $25 per hour. You must submit third-party documentation to claim out-of-pocket losses.
How do I submit a claim and what is the deadline for filing?
If you are eligible to participate in the proposed settlement, you must submit your claim by November 18, 2024, which means your claim must be submitted online or postmarked by that date.
If submitting by mail, the address is:
Cash App Payment
To: Claim Submission
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Note: The form lists Oct. 15, 2024 as the deadline for filing. CNET has reached out to the settlement administrator for more details.
Will I always get money?
The final approval hearing for the Cash App Settlement is scheduled for December 16, 2024. If approved, payments will be made on or after that date.
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