If you’ve used the Cash App mobile payment service to send money in the past six years, you could be eligible for a $2,500 payment.The proposed $15 million class action settlement alleges that Cash App and its parent company, Block, failed to take adequate steps to prevent unauthorized access to user accounts.
The plaintiffs in the lawsuit allege that Block and Cash App were negligent when a former Cash App Investing employee accessed account data without authorization in 2022, and when an unauthorized user accessed certain Cash App accounts using reused phone numbers that were linked to the accounts in 2023.
If you’ve used Cash App in the last six years and your personal information or accounts have been accessed without your consent or unauthorized transfers of funds have occurred, you may be able to seek payment of up to $2,500. Here’s what you need to know about the settlement: Learn more: These upcoming Android features will help keep your phone safe.
Who is eligible to receive payments through Cash App payments?
According to the settlement site, you are eligible to file a claim if you meet any of the following criteria between Aug. 23, 2018 and Aug. 20, 2024:
You are a current or former customer of Cash App or Cash App Investing and your personal information, Cash App account, or Cash App Investing account has been accessed or obtained without your authorization; A withdrawal or transfer of funds to or from your account has been made without authorization or fraud; You have failed to resolve an error in your Cash App account or linked financial account.
How much money can I receive in Cash App payments?
If you qualify for the $15 million settlement, you could claim up to $2,500 in out-of-pocket losses and $25 per hour in compensation for up to three hours of lost work time. Out-of-pocket losses include costs associated with credit monitoring.
You can also submit a documented trading loss claim. To claim for out-of-pocket losses or trading losses, you must provide third-party documentation.
How do I submit a claim and what is the deadline for filing?
If you’re eligible for a payment, you have until Nov. 18, 2024 to submit your claim, which means you have to submit it online or send it by mail postmarked by that date.
If you have charges related to multiple Cash App accounts, please include all information about the charges on a single invoice.
If submitting by mail, the address is:
Cash App Payment
To: Claim Submission
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Note: The form lists Oct. 15, 2024 as the deadline for filing. CNET has reached out to the settlement administrator for more details.
Will I always get money?
The final approval hearing for the Cash App Settlement is scheduled for December 16, 2024. If approved, payments will be made on or after that date.
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